Season Buffet

Hoo boy, where do I start? We visited in Nov, and unfortunately, this is the worst hotpot OR buffet restaurant that I've been to in Australia, and a definite low point of our GC vacation. The long and short of it is that the service is bad, the food is worse, and even the limited options available start disappearing over an hour before closing. Feel like having charcoal grilled skewers? Half of the reviews are outdated - this place no longer serves skewers, it has been replaced with "BBQ", but the BBQ is a hot plate with no charcoal, at $43 p/p. That wouldn't necessarily be a problem, except for the fact that literally every single meat option is marinated. If you don't like sweet marinated meat on your barbie, you're out of luck. This, again, wouldn't be such a huge problem if the hotpot was half-decent, but... you guessed it. The few frozen hotpot meats tucked away in a corner were tough and flavourless, and there is a very minimal variety of hotpot ingredients in general - you would get a significantly better selection at any budget malatang restaurant for less than half the price. The 2 hotpot flavours that we tried were incredibly bland. To add insult to injury, the 4 or so desserts available taste like stale Woollies leftovers, the "hot" meals were nearly room temperature, and some of them were removed at 8.15pm, over an hour before closing time. This included the fried rice, which was, incidentally, one of the THREE carb options available in the entire restaurant. Partner got fried rice immediately after he was seated, said there was plenty left, I went for it a few minutes afterwards and it was gone. Asked the lady in charge if they could replenish it, she shrugs and says "we don't have this". Oh, and the "cold" drinks are all room temperature, too, unless you feel like having fluorescent-colored Fanta slushies. Enjoy. We left hungry and dissatisfied, as the food was just so unappetizing. An absolute rip-off for $43pp - you could get a better, more satisfying meal for that price (or less) at almost every hotpot or KBBQ restaurant in the Brisbane area. The staff could clearly see that we were not happy and didn't care. Had to ask twice for spoons to be replaced in the empty spoon tray (because we were not given spoons), and again the shrug and utter lackadaisical attitude. The young lady cleaning the floor near closing time was nice, I guess, but you won't be interacting much with her. Was part of it because we arrived "near closing time", as in 75 whole minutes before closing? Yes, perhaps, and they made us very (very, very) aware of this fact, with the middle-aged man at the counter basically standing right in our faces as we looked at the menu at our tables on arrival. However, the 8.15pm booking slot is actually available on their website (so it wasn't a case of "entitled travelers show up after kitchen closes asking for meals"), and some of the issues are unlikely to be better at any other time. At any rate, I certainly wouldn't spend $86 testing the hypothesis.

I’ve honestly been coming here at least once a fortnight for a long time! Value for money is absolutely fantastic. Staff very friendly. Selection is great and food is always topped up. The side dishes are so much better here than other BBQ all you can eat buffets. Our family LOVES this place and would consider it our go-to for dinner. Never had an issue.

Hoo boy, where do I start? We visited in Nov, and unfortunately, this is the worst hotpot OR buffet restaurant that I've been to in Australia, and a definite low point of our GC vacation. The long and short of it is that the service is bad, the food is worse, and even the limited options available start disappearing over an hour before closing. Feel like having charcoal grilled skewers? Half of the reviews are outdated - this place no longer serves skewers, it has been replaced with "BBQ", but the BBQ is a hot plate with no charcoal, at $43 p/p. That wouldn't necessarily be a problem, except for the fact that literally every single meat option is marinated. If you don't like sweet marinated meat on your barbie, you're out of luck. This, again, wouldn't be such a huge problem if the hotpot was half-decent, but... you guessed it. The few frozen hotpot meats tucked away in a corner were tough and flavourless, and there is a very minimal variety of hotpot ingredients in general - you would get a significantly better selection at any budget malatang restaurant for less than half the price. The 2 hotpot flavours that we tried were incredibly bland. To add insult to injury, the 4 or so desserts available taste like stale Woollies leftovers, the "hot" meals were nearly room temperature, and some of them were removed at 8.15pm, over an hour before closing time. This included the fried rice, which was, incidentally, one of the THREE carb options available in the entire restaurant. Partner got fried rice immediately after he was seated, said there was plenty left, I went for it a few minutes afterwards and it was gone. Asked the lady in charge if they could replenish it, she shrugs and says "we don't have this". Oh, and the "cold" drinks are all room temperature, too, unless you feel like having fluorescent-colored Fanta slushies. Enjoy. We left hungry and dissatisfied, as the food was just so unappetizing. An absolute rip-off for $43pp - you could get a better, more satisfying meal for that price (or less) at almost every hotpot or KBBQ restaurant in the Brisbane area. The staff could clearly see that we were not happy and didn't care. Had to ask twice for spoons to be replaced in the empty spoon tray (because we were not given spoons), and again the shrug and utter lackadaisical attitude. The young lady cleaning the floor near closing time was nice, I guess, but you won't be interacting much with her. Was part of it because we arrived "near closing time", as in 75 whole minutes before closing? Yes, perhaps, and they made us very (very, very) aware of this fact, with the middle-aged man at the counter basically standing right in our faces as we looked at the menu at our tables on arrival. However, the 8.15pm booking slot is actually available on their website (so it wasn't a case of "entitled travelers show up after kitchen closes asking for meals"), and some of the issues are unlikely to be better at any other time. At any rate, I certainly wouldn't spend $86 testing the hypothesis.

I’ve honestly been coming here at least once a fortnight for a long time! Value for money is absolutely fantastic. Staff very friendly. Selection is great and food is always topped up. The side dishes are so much better here than other BBQ all you can eat buffets. Our family LOVES this place and would consider it our go-to for dinner. Never had an issue.